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PRODUCT / WEEKLY REPORTS

Your week in plain English.

Every Monday: what happened, who needs a call and one thing worth fixing.

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MONDAY SUMMARYSEP 21 – 27
Good morning, Alex.Three follow-ups need you. Punctuality came up twice.
184Requests delivered
58Clicks on your Google button
3Customers awaiting a call
EXAMPLE · SAMPLE DATA

How it works.

See the full flow
01We count.Requests, replies, reviews and follow-ups.
02We explain.One sentence about the week, and the complaint theme that grew most.
03You act.One link to what needs you.

What you get.

WHAT YOU GET · WEEKLY REPORTS01 / 06
FEATURE Three numbers, one action. No charts to decode.
01
WHAT YOU GET · WEEKLY REPORTS02 / 06
FEATURE One thing to fix. The complaint theme that grew most this week, and one thing to try.
02
WHAT YOU GET · WEEKLY REPORTS03 / 06
FEATURE By person. Team Shout-Outs, in your dashboard and by email, show who customers praise by name.
03
WHAT YOU GET · WEEKLY REPORTS04 / 06
FEATURE Competitors. Compare with competitors you pick, live in your dashboard.
04
WHAT YOU GET · WEEKLY REPORTS05 / 06
FEATURE Honest counts. We show the reviews that came in, and never claim we caused them.
05
WHAT YOU GET · WEEKLY REPORTS06 / 06
FEATURE Every location. One report per location, sent to the account owner.
06

Good to know.

When does it arrive?

Monday morning, around 9 AM Eastern, by email.

Can my manager get it too?

Today it goes to the account owner’s email. More recipients are coming soon.

Is there a dashboard?

Yes. The email gives you the summary, and the dashboard has the details.

See where you
stand today.

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