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PRODUCT / REVIEW REQUESTS

Ask every customer the same way.

Emails today, texts coming soon. Your name first, the review link in the first message, and never pushy.

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COOL AIR PROS · TEXT MESSAGE
Cool Air Pros: Hi Sarah, thanks for choosing us! How did we do? Reply here, or leave an honest review: https://triplereviews.com/r/7kq2 Reply STOP to opt out.
Sent+1 HR AFTER JOB
Quiet hours8 PM – 8 AM
Delivery✓ DELIVERED 4:15 PM
EXAMPLE · TEXTS COMING SOON

How it works.

See the full flow
01Job done.In Housecall Pro, HubSpot, Square, a spreadsheet and more. Jobber coming soon.
02We wait.A couple of hours, and never during quiet hours.
03We ask.By email today, text coming soon. One reminder, then we stop.

What you get.

WHAT YOU GET · REVIEW REQUESTS01 / 06
FEATURE Smart timing. Delay after the job, quiet hours and time zones handled for you.
01
WHAT YOU GET · REVIEW REQUESTS02 / 06
FEATURE Same link for everyone. Every customer gets the review link in the first message.
02
WHAT YOU GET · REVIEW REQUESTS03 / 06
FEATURE Your name first. Customers see who is asking before anything else.
03
WHAT YOU GET · REVIEW REQUESTS04 / 06
FEATURE Never too often. At most one request per customer a year, plus one reminder.
04
WHAT YOU GET · REVIEW REQUESTS05 / 06
FEATURE Email backup. Texts are coming soon. Until then, every request goes by email.
05
WHAT YOU GET · REVIEW REQUESTS06 / 06
FEATURE Delivery you can see. Sent, delivered and failed, shown per message.
06

Good to know.

Can I change the wording?

No. Every customer gets the same short invitation with your business name, so the request stays fair. You choose the sender name and where replies go.

Which review sites can I send people to?

Google by default. Trustpilot too, if you turn it on for your own Trustpilot page. Facebook on Growth is coming soon. Never Yelp, because Yelp doesn’t allow businesses to ask.

What if a text can’t be delivered?

Texts are coming soon. When they launch, we try email and flag the contact so your team can fix it.

See where you
stand today.

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